At Waseeh, we understand the importance of a smooth and efficient shipping process when it comes to delivering your orders.

We strive to provide you with reliable shipping services that ensure your products are delivered to your doorstep in a timely manner. Here's everything you need to know about our shipping policy:

Order Processing Time

  • After you place an order on Waseeh.com, our team begins processing it promptly.
  • We aim to process and dispatch all orders within 1-2 business days, excluding weekends and public holidays. Please note that during peak seasons or promotional periods, order processing may take slightly longer.
  • Please note that our furniture items are often made-to-order, and therefore may take 10-15 business days for processing before they are shipped out. If an item is already in stock, it will typically be shipped out within 3-7 business days. Please keep this processing time in mind when placing your order. Once your order has been shipped, you will receive a tracking number via email or SMS, allowing you to track your package until it reaches its destination.


Shipping Methods & Delivery Time:

  • We collaborate with trusted shipping partners to deliver your orders securely and efficiently.
  • The delivery time frame depends on your location and the shipping method selected during checkout. Generally, you can expect your order to arrive within 3-7 business days from the date of dispatch.
  • However, please note that unforeseen circumstances such as natural disasters, customs delays, or other external factors may cause slight delays.


Order Tracking:

  • We provide order tracking services for your convenience.
  • Once your order is dispatched, you will receive a shipping confirmation email containing a tracking number and instructions on how to track your package. You can use this tracking number to monitor the progress of your shipment on our website or directly on the shipping partner's website.


Shipping Charges:

  • Shipping charges are determined based on various factors, including the size and weight of the package, the shipping destination, and any applicable promotional offers or discounts.
  • During the checkout process, the applicable shipping charges will be displayed before you confirm your order. We strive to keep our shipping charges reasonable and competitive, ensuring you receive the best value for your money.


International Shipping:

  • At present, we only ship within "Pakistan" and do not offer international shipping. We apologize for any inconvenience this may cause and are actively working towards expanding our shipping capabilities to serve customers around the globe.
  • For customers residing outside our shipping area, we encourage you to subscribe to our newsletter to stay updated on any future international shipping updates.


Order Modifications & Address Changes:

  • If you need to modify your order or change the shipping address, please contact our customer support team as soon as possible. We will make every effort to accommodate your request.
  • However, please note that order modifications or address changes may cause slight delays in the processing and delivery of your order.


Undeliverable Packages:

  • In the event that a package is deemed undeliverable due to an incorrect address, unavailability of the recipient, or other factors beyond our control, the package will be returned to us.
  • In such cases, we will reach out to you to verify the shipping details and arrange for a re-shipment. Additional shipping charges may apply for re-shipments.


Shipping Insurance:

  • We prioritize the safe delivery of your products and take appropriate measures to ensure their protection during transit.
  • However, for added peace of mind, we offer optional shipping insurance at an additional cost. This insurance provides coverage against loss, theft, or damage to your package during shipping. If you opt for shipping insurance, please contact our customer support team for further assistance.


We strive to provide accurate and transparent shipping information to our customers, but please note that our shipping policy may be subject to change. Any updates or modifications to our shipping policy will be communicated to you via our website or through direct communication channels.

If you have any questions or concerns regarding our shipping policy, please do not hesitate to contact our customer support team. We are here to assist you and ensure that your shopping experience at Waseeh.com is nothing short of exceptional.

 

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