FAQs
Contact, visits and products
WhatsApp +92 320 1111782; info@waseeh.com. Lahore visits/collection: https://maps.app.goo.gl/R1MKjFtvhndvQ39g8. Ask about bulk orders, photos and promotions. Waseeh is the public brand.
Delivery and payment
Pakistan delivery is paid. In-stock: 1–2 days processing plus 3–7 after dispatch; custom: 15–20 days. Express: ask support. International: case by case, 100% advance, no COD/insurance. COD above Rs.10,000 needs 20% advance. Bank only—no Easypaisa/JazzCash/credit: WASEEH ONLINE STORE, Askari 04341880000080, IBAN PK82ASCM0004341880000080. Inspection needs courier approval.
Customization, returns and problems
Most items are customizable. Custom orders to Rs.100,000 need 50% advance; higher above that. No cancellation after production/change-of-mind return. Report damage same day and defects within 2 days; no long warranty unless stated. Eligible returns: 7 days, unused, unassembled, undamaged, properly packed. Product price only is refunded in 2–3 business days; shipping is non-refundable.
