Not Sure What Size to Order? Send Us a Photo of Your Space

The hardest part of buying furniture online isn't choosing what you like. It's working out whether the thing you like will look right where you're putting it.

A rack photographed on its own in a studio gives you no sense of scale. You can read the dimensions, do the arithmetic, and still end up with something that technically fits and visually doesn't — too tall beside the fridge, too narrow against a long wall, too heavy for a small room.

So rather than have you guess, send us a photo of the actual space.

How it works

1. Take a photo of the spot. Stand back far enough to include what's around it — the fridge, the cabinets, the doorway, the wall it will sit against. The surroundings are what tell us the scale.

2. Send one or two measurements you already know. This is the part that makes it work. A photo alone can't be measured. But if you tell us the width of the fridge, or the height of the counter, or how wide the gap is, we can read everything else in the picture against that.

3. Message it to us on WhatsApp. Use the WhatsApp button on any page of the site. Send the photo, the measurement, and roughly what you want to store.

We'll come back to you with which size actually suits the space — and, if none of them do, whether we can make one that does.

The question we're actually answering

Not "will it fit." A tape measure answers that.

The useful question is what will look right. A rack might slot into a 30-inch gap perfectly well and still look wrong — because it's shorter than the fridge beside it, or because its shelves cut across the line of the cabinets, or because a narrower unit would have left the room feeling less crowded for the sake of one shelf you didn't need.

Proportion is the thing photographs on a product page can't show you, and it's the thing people most often get wrong.

If nothing standard works

Standard sizes exist because they suit most spaces. They don't suit awkward ones — the gap beside a fridge, the strip under a staircase, a corner that's narrower than anything sold.

A good deal of what we sell is made in our own unit rather than bought in, so dimensions can often be adjusted instead of treated as fixed. Send the measurements and we'll tell you honestly whether a custom size is possible for what you're after. Sometimes it isn't, and we'd rather say so than take an order we can't do well.

What to include when you message

• A photo of the space, taken far enough back to show what's around it
• One or two measurements you're sure of — the gap width, the fridge height, the counter height, anything
• What you want to store there, roughly
• Whether you rent, if that matters — it changes whether we suggest wall-mounted or floor-standing

That's enough for a useful answer. You don't need to measure everything.

If you'd rather work it out yourself

Entirely reasonable. Our guide to measuring a space before ordering a rack lists the six numbers worth taking down, including the ones people forget — the doorway and the staircase.

For kitchens specifically, small kitchen storage ideas covers which type of unit suits which spot. For flats, storage ideas for small apartments covers corners and awkward gaps.

Have a look first, then send the photo

It helps if you have a rough idea of what you're after before you message. Browse kitchen organizer racks, storage racks, bookcase racks or the wider furniture range, then send us the photo of where it's going.

We'd rather spend five minutes getting the size right than have you return something heavy.